Returns & Exchanges
We want you to be completely satisfied with your wellness journey; therefore, we offer a 30-day return policy for any unused and unopened products in their original packaging. Please note that for hygiene and safety reasons, we cannot accept returns on items that have been opened or used.
Return Process
- 1.Initiate Your Return
Contact our customer care team with your order number and the reason for your return to receive a unique Return Authorization number.
- 2.Prepare Your Package
Carefully pack your unopened items in their original shipping box, ensuring the Return Authorization number is clearly marked on the exterior.
- 3.Ship to Our Warehouse
Send your package via a tracked courier service to our distribution center to ensure your return is received safely and processed promptly.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 7 to 10 business days.